30x boxes badly damaged, 2x boxes moth bitten inside flaps, 1x thermos missing the inside sieve, 1x thermos bottom cracked and broken, and 8x thermos lids not working - not displaying temperature and insides are loose/rattling!
I've asked for 30x boxes, 1x sieve, 1x newThermos & 8x Working LED lids to be sent as soon as possible and I've basically been told "no" / "I will have to speak to my boss".
in all the years of ordering from Alibaba, this is the 1st time I've been really disappointed by the service and the products received.
ALIBABA PLEASE REPRiMAND THIS SUPPLIER TO MAINTAIN YOUR SUPERB REPUTATION!!!!
Service and products like this should not be supported by Alibaba.
PLEASE MAKE SURE THAT THIS COMPANY SEND ME MY REPLACEMENTS AS SOON AS POSSIBLE, PLEASE ALIBABA MANAGEMENT!!!!!
I will wait to hear from you, URGENTLY!!!!